Appliance Shopping? Consumer Reports Just Released an Appliance Reliability Rankings Chart

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Samsung stainless steel refrigerator

Who makes the most reliable appliances? Read on!

Are you shopping for appliances and wondering how those makes and models rank? While you can usually phone a friend, ask your neighbors, or simply trust the salesperson at the store to tell you how reliable one brand may be over another, nothing beats real-world facts and data.

Consumer Reports has done all the research for you with their first-ever Appliance Brand Reliability Rankings! 🙌🏻

You do need a subscription to access the data. Just head over here where you can choose from Monthly, Annual or All Access memberships for as low as $7.95 per month.

Consumer Reports appliance brand reliability rankings chart

In their appliance ranking chart, you can see at a glance how reliable one brand is relative to another across multiple appliances with their intuitive color ranking system (key below). You can even mouse over the chart to see the difference in reliability between types of appliances.

  • Red = Poor
  • Orange = Fair
  • Yellow = Good
  • Lime green = Very good
  • Dark green = Excellent

And, they compiled a lot of data! The results are based on data collected from CR members on over 381,000 kitchen and laundry appliances purchased between 2008 and 2018. They only include brands for which they have sufficient data in at least two categories of major appliances.

If you’re shopping for a new appliance, be sure to check out this chart from Consumer Reports!

Do you agree or disagree with their rankings?

white set of washer and dryers

Here are a few appliance debates to chime in on!

Join The Discussion

Comments 11

  1. Jellie

    I have always purchased Whirlpool appliances. Have always loved them… until i bought my whirlpool cabrio. Have had multiple call outs to fix the issue. I think appliances made now are made much differently to how they were even just 5 -10 years ago. I have done my research and plan to buy a Speed Queen TC5 – new model just been released. There are pros (about 30 minutes to wash a whole load start to finish) and cons (uses a lot more water and is a smaller capacity) but I need a working washer and clean clothes that actually get wet and smell nice. More importantly i want a washer that doesnt keep breaking. Thank you for sharing this list!

    • Jennifer (Hip Sidekick)

      You are so welcome, Jellie!

  2. Angela

    Thank you for posting ! Wish I knew this when I bought my Samsung fridge and washer (facepalm) based on those JD Power ratings and consumer reports magazines a few years ago. I’m in the market for new ones now and this definitely sounds like more accurate ratings based on what my friends and family have for appliances

    • Jennifer (Hip Sidekick)

      You are so welcome! Good luck, Angela!

  3. Teah

    This is pretty interesting. I had been thinking a good deal on a appliance bundle would be the way to go, so everything matches, but for quality I think buying the individual pieces by different brands would actually be a smarter choice.

  4. Jennifer

    I don’t agree with the very good rating on LG refrigerators! We bought an LG in 2015 and within the 1st year the compressor went out. We lost good and waited at least a week before it got fixed. Then 7 months later the compressor went out again! Then a year later again compressor went out! Finally after the 4th compressor went out and they came to fix it and still didn’t work they agreed to give us $ for it. But that was after arguing for about 2 hours! They are only giving us $1700 that we paid $2700 for because of depreciation! Really???!!!!! It broke every year and not our fault! I would NEVER buy an LG ANYTHING again!!! Terrible customer service and appliances!! So disappointed! I can’t believe it gets good ratings!! Oh and it’s been 3 weeks and we still don’t have a refrigerator and check not here yet. And we had to dispose of the refrigerator ourselves!!!

    • Liza (Hip Sidekick)

      Oh no! So sorry to hear you had such a bad experience. 🙁 It definitely sounds like the compressor on that model had some issues. Thanks for taking a minute to share your story with us Jennifer!

  5. ArmyBrat09165

    i just buy used ones. I bought one for $25 at a thrift store and it is still working (had to replace a belt) after 15 years. Either way I got my money worth even if it breaks down tomorrow. LOL Now the dryer my brother had to repair three times but it is still working and it is 10 years old and I got it free on freecycle. LOL

    • Amber (Hip Sidekick)

      Wow! Awesome to hear how well they have held up for you! My grandfather always buys gently used appliances and they seem to have worked well for him so far! Thanks a ton for sharing your experience with us! We sure appreciate it!

  6. Rachel

    You can’t access the chart without a membership…

    • Amber (Hip Sidekick)

      Oh darn! Thanks for pointing that out, Rachel! I’m seeing that now as well. The post has been updated!

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